Refund policy

Returns

We accept returns on all full-priced products in their original condition, unworn and unused, with all tags attached and any related accessories or instruction booklets included within 14 days of receipt.  Returns meeting these conditions will be issued a full refund, minus shipping costs, to the original form of payment.  Please note that the customer is responsible for all return shipping costs.  Any return received after 14 days will be returned to sender.

Custom-made products are not eligible for return or exchange.

To initiate a return, please login to your account using this link.

Returns can take up to 7 days after delivery to process. Once your return is processed, you will receive an email confirmation. Upon return being processed, your refund can take approximately 2-7 business days to update, depending on your banking partner.

Exchanges

If your item is within the terms of our return policy, you are eligible to return your item for store credit to use towards a new purchase minus the cost of return shipping.